FAQs

Do you work in controlled airspace?
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Yes. We check every address and handle LAANC/FAA authorizations when required. If approvals limit altitude or timing, we’ll outline options before shoot day.

What’s your usual turnaround time?
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Photos: next business day. Video/Reels: 2–3 days. 3D tours (Matterport/Zillow/RICOH360): next day. Twilight or complex edits may add time.

Are you licensed and insured?
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Yes—FAA Part 107 certified and fully insured. COI available on request.

Which states do you cover, and are there travel fees?
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NC statewide; SC, GA, TN & VA with modest travel fees. Projects outside this region by request.

How should we prepare the property?
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Lights on in every room • blinds/curtains set evenly • clear counters & hide trash/pet items • tuck cords/remotes • make beds/straighten towels • move cars from driveway/front • secure pets. (We’ll send a checklist with your confirmation.)

What do I receive, and how are files delivered?
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You’ll get a download gallery with MLS-size and full-resolution photos, branded & unbranded 3D links, and video/reels exported in 16:9 and 9:16 as needed. Everything is post-ready for MLS, Airbnb/Vrbo, and social.

Can you add lot lines to aerials?
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Yes—illustrative only (not a legal survey).

What if weather is bad?
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We’ll reschedule at no charge when conditions make work unsafe or would materially harm results.