FAQs

Do you work in controlled airspace?

Yes. We check every address and handle LAANC/FAA authorizations when required. If approvals limit altitude or timing, we’ll outline options before shoot day.

What’s your usual turnaround time?

Photos: next business day. Video/Reels: 2–3 days. 3D tours (Matterport/Zillow/RICOH360): next day. Twilight or complex edits may add time.

Are you licensed and insured?

Yes—FAA Part 107 certified and fully insured. COI available on request.

Which states do you cover, and are there travel fees?

NC statewide; SC, GA, TN & VA with modest travel fees. Projects outside this region by request.

How should we prepare the property?

Lights on in every room • blinds/curtains set evenly • clear counters & hide trash/pet items • tuck cords/remotes • make beds/straighten towels • move cars from driveway/front • secure pets. (We’ll send a checklist with your confirmation.)

What do I receive, and how are files delivered?

You’ll get a download gallery with MLS-size and full-resolution photos, branded & unbranded 3D links, and video/reels exported in 16:9 and 9:16 as needed. Everything is post-ready for MLS, Airbnb/Vrbo, and social.

Can you add lot lines to aerials?

Yes—illustrative only (not a legal survey).

What if weather is bad?

We’ll reschedule at no charge when conditions make work unsafe or would materially harm results.